Google Maps: from zero to phone calls in one month
A new business profile with no customer actions at all: from March the first calls, website visits and directions came in. In April the profile was viewed 2,660 times.
- Client: Local business
- Service: Google Maps
Starting point
In February not a single customer took an action on the profile: no calls, no directions, no website visits.
What we did
- filled in categories, services, opening hours and the description with the key search terms
- added photos and published regular posts
- collected reviews and replied to every one
- linked the profile to the website and contact details
Result
- the first customer actions from early March: 23 in the first quarter
- 14 calls, 6 website visits, 3 direction requests
- 2,660 profile views in April: 1,340 in Google Search and 1,320 on Google Maps
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